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This website,, refers to the online store (e-shop) of the sole proprietorship with the name "EIRINI I. MAVROMATI" and the distinctive title "DUCHESS BRIDAL" (TIN: 063204048). The headquarters of the company are located at 24 MEANDROU, PC: 56224, EVOSMOS, THESSALONIKI. TEL: (+30) 2310 558100, e-mail:



The primary concern of the company is the listing of the terms that govern the rights and obligations of the website to all users who will visit its website and aims to inform them about their rights, obligations and better service in search and obtain the products they want to buy from this online store.



Any user who enters this online store and makes use of the services provided or places an order by phone at (+30) 2310 558100, is considered to consent and accept unreservedly the terms set out here. In case the visitor / user does not agree with the terms, he must avoid using the services of the online store as well as any telephone order of products from the store.



All prices listed on the products available through include VAT 24% and do not include shipping or cash on delivery cost. These prices refer to the products, but also to the quantities, if they are available and sufficient, while DUCHESS BRIDAL reserves the right to change the prices of the products sold without prior notice.



Placing an order through the e-shop is a conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994, as amended. It constitutes a binding offer to purchase these products at the total price indicated when submitting the order, as it includes VAT, packaging and shipping costs, other applicable charges, and any discounts to which you are entitled as a visitor / customer.


You can cancel your order within 2 hours of completion by calling us at 2310 558100 or by e-mail at Depending on the development stage of your order, we will inform you about the options you have.

This possibility is given to you, strictly, for two hours after placing the order. After this time point cannot be canceled, so you can now return and change your order after first receiving it.



DUCHESS BRIDAL, guided by the facilitation of transactions and your immediate service, provides all the following payment options:

       Pay on delivery

       Bank account deposit

       Payment by credit / debit card


Every user who has made a purchase from this online store has the right to withdraw within 14 calendar days from the date of receipt of the product, without stating the reasons for which he withdraws. In this case the customer is obliged to return the product to its original condition with the sole charge of the shipping.


DUCHESS BRIDAL reserves the right to renew and modify the terms of transactions, after prior notice and will be valid from the date of posting in the online store. 

These terms are fully compatible with applicable European and Greek law and users recognize the right of the company to change the provisions of these terms, insofar as they do not relate to its legally binding obligations and without affecting completed situations.

DUCHESS BRIDAL bears no responsibility for any situation beyond its own fault and will do everything humanly possible for your best service.

PROMOTIONAL MESSAGES will not abuse the above service. Users are always given the option to stop receiving advertising messages.